Why did you choose SmartPA?
“I liked the idea of being my own boss and having flexibility and variety, but I didn’t have the confidence to step out there and do it alone. That was the initial attraction for me of starting a SmartPA franchise, that there was a way to be my own boss but have the support of the head office when I needed it.
“Once I started speaking to the team there and did my initial research the draw was that they were great like-minded people that seemed to fit with me and my values.
“Something that I have gone on to find that I didn’t appreciate was the support and connections that you make with the other partners. I think I would have found it isolating being completely on my own and I like that I am part of a team, whilst still working for myself.”
How did you find the onboarding process?
“It couldn’t have been any easier. I raised an enquiry online, filled out a questionnaire and at that stage SmartPA reached out and offered a call. It is important to talk about that part, because if the communication hadn’t gone so well and felt so friendly and welcoming, I probably wouldn’t have reached the onboarding process. There was someone on the end of a phone I could speak to, it wasn’t just a website or emails – the line was there for me to ask any questions or voice concerns.
“From that point it was really straightforward, there were a few forms to fill in and there’s an opportunity to take a business loan if you want to do that. For someone who has never started their business before, it was made easy and the team at SmartPA really kept me right.
“I visited SmartPA HQ in Edinburgh and I was overwhelmed by how welcoming they were and the time that they took to meet with me.”
What’s the best thing about being a SmartPA Partner?
“Feeling valued and indispensable, that you are making a difference to people.
“The businesses that I work with are so grateful for my help and support and you can really see the difference you make to them.
“The flexibility is great; I can manage my own hours and within the next few years I have the opportunity to step down a bit but continue working with my clients.”
Any advice for someone curious about becoming a SmartPA?
“Don’t let impostor syndrome get in your way. You can do this, there is plenty of support from head office and the partnership network.
“You will learn as you go and can choose the work you do, which means you can stick to what you are good at. It is challenging work, but you can manage it.
“Don’t underestimate the power of networking and don’t be frightened of it! Don’t wait to finish your training before you start networking, just get out there and chat to people.”
